Case Study: Streamlining Product Availability & Customer Service With EZPZ Brands

When a long-time distributor was looking for a way to better serve customers while avoiding high MOQs and long wait times from traditional manufacturing partners, EZPZ Brands became the flexible solution that helped keep shelves stocked and sales conversations simple.

Background

This distributor first learned about EZPZ Brands through their Fibematics sales representative, Larry. Already familiar with our work through Fibematics, they were interested in a way to expand their product availability without committing to high minimum order quantities.

EZPZ offered a path forward.

Why EZPZ Brands?

Although the distributor had been selling wipes with their own branding for years, inconsistent availability and large MOQs often made it difficult to keep fast-moving items in stock. EZPZ’s lower order minimums and ready-to-ship inventory made it easier to fill gaps, respond to customer demand, and avoid frustrating backorders.

Price and customer demand ultimately drove their decision to begin offering EZPZ items.

Products Added to Their Lineup

The distributor began matching EZPZ products to customer needs, checking EZPZ’s inventory sheet anytime a customer requested a specific wipe. Some of the key items they now commonly offer include:

And in many cases, they simply cross-reference whatever a customer is already using to find the closest EZPZ equivalent.

How They Rolled Out EZPZ to Their Customers

Instead of a formal launch or marketing campaign, the approach was straightforward and effective:

Cold calling.
By reaching out to customers directly, learning what wipes they were currently using, and comparing them to EZPZ alternatives, the distributor was able to introduce EZPZ’s products organically during normal sales conversations. Having immediate access to pricing and availability made those calls faster and more productive.

Impact on Sales & Customer Service

While EZPZ didn’t create new markets overnight, it solved a far more important pain point—speed.

Instead of waiting for a rep to confirm pricing, MOQs, or lead times, the distributor now relies on a simple Excel sheet that outlines products, availability, and cost. This made quoting faster, improved response times, and removed friction from everyday sales workflows.

“It has definitely been easier to refer to an excel sheet to see what EZPZ has and with pricing vs. waiting for my sales rep to get back to me.” 

Customer Feedback

Feedback has been consistently positive.

Their customers have been satisfied with the quality and performance of EZPZ wipes. In their words, “no feedback equals good feedback,” because customers typically only comment when something is wrong.

A Standout Win

One unexpected benefit? Less back-and-forth.

Because EZPZ provides transparent, accessible inventory and pricing, the distributor doesn’t need to chase information or wait on updates. This created a smoother, more independent workflow that helps them move faster each day.

Experience With EZPZ Brands

Across product quality, communication, and operational reliability, the distributor’s experience has been overwhelmingly positive:

  • Product quality: “Fine.”
  • Communication & support: “Incredible!”
  • Order fulfillment: Reliable, though items out of stock can have longer lead times.

Order Now

EZPZ Brands helped this distributor fill a critical gap: providing dependable wipes with lower MOQs, consistent pricing, quick access to product information, and strong customer support. It strengthened daily operations, reduced friction, and gave them a more efficient way to keep customers happy.

Let's Connect

Join the EZPZ network and deliver high-performing dry wipes. EZPZ products ship quickly, store easily, and fit seamlessly into existing inventory systems. Distributors enjoy fast onboarding, dedicated training, and strong margins backed by decades of expertise. Partner with EZPZ Brands™ and make superior wipes a simple, profitable part of your lineup.

Get in touch

Call us: (215) 226-0908
Email: info@ezpzbrands.com